The German version of these instructions is the binding one. This English version is provided for information only.

Withdrawal instructions for consumers

These instructions apply to consumers within the meaning of § 13 of the German Civil Code (BGB), that is, natural persons who conclude the contract for purposes that are predominantly outside their trade, business or profession. Companies, self-employed people, associations and public bodies have no right of withdrawal.

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us

Webvines / Christian Schmid
Hofgartenstraße 28a
86551 Aichach
Deutschland
Telephone: +49 8251 9048076
Email: support@session.webvines.de

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email). You may use the model withdrawal form printed below, but it is not obligatory.

You can also exercise your right of withdrawal online at https://streammeet.de/kunden/widerruf; the button “Vertrag widerrufen” (“Withdraw from contract”) is available to you there in the customer center throughout the withdrawal period. If you use this online feature, we will send you an acknowledgement of receipt of the withdrawal on a durable medium (e.g. by email), including its content and the date and time of its submission, without undue delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.

Expiry of the right of withdrawal

For a contract for the provision of services, your right of withdrawal expires once the service has been fully performed, provided that before the performance began you expressly consented to us beginning the performance before the end of the withdrawal period and acknowledged that you lose your right of withdrawal once the contract has been fully performed by us.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

– To Webvines / Christian Schmid, Hofgartenstraße 28a, 86551 Aichach, Deutschland, email: support@session.webvines.de:

– I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service: use of the video platform StreamMeet

– Ordered on (*)/received on (*)

– Name of consumer(s)

– Address of consumer(s)

– Signature of consumer(s) (only if this form is notified on paper)

– Date

(*) Delete as appropriate.

Version 1.0.0 of 2026-09-20